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Cost of Living

The rapid increase in the cost of living is putting huge pressure on carers across the country. We will be updating this page regularly with links to information, advice and support to help carers and their families with the increase in cost of living.

Updated 4th October 2022

Cost of Living Payments – UK Government

The UK Government will be making some additional payments this year to help with the cost of living if you’re entitled to certain benefits or tax credits.

If you’re eligible, you’ll be paid automatically in the same way you usually get your benefit or tax credits.

You could get up to 3 different types of payment depending on your circumstances on a particular date or during a particular period:

  • a Low Income Cost of Living Payment, if you get a qualifying low income benefit or tax credits
  • a Disability Cost of Living Payment, if you get a qualifying disability benefit
  • a Pensioner Cost of Living Payment, if you’re entitled to a Winter Fuel Payment for winter 2022 to 2023

These payments are not taxable and will not affect the benefits or tax credits you get.


1. Payments if you get low income benefits and tax credits

You may get a payment of £650 paid in 2 lump sums of £326 and £324 if you get payments of any of the following:


If you think you should have had a cost of living payment, but you cannot see it in your bank, building society or credit union account, you can report a missing Cost of Living Payment.


2. Disability Cost of Living Payment

You may get a lump sum payment of £150 if you’re getting any of the following:

  • Attendance Allowance
  • Constant Attendance Allowance
  • Disability Living Allowance for adults
  • Disability Living Allowance for children
  • Personal Independence Payment
  • Adult Disability Payment (in Scotland)
  • Child Disability Payment (in Scotland)
  • Armed Forces Independence Payment
  • War Pension Mobility Supplement

You must have received a payment (or later receive a payment) of one of these qualifying benefits for 25 May 2022 to get the Disability cost of living payment.

You’ll get the Disability cost of living payment from 20th September 2022


3. Pensioner Cost of Living Payment

If you’re entitled to a Winter Fuel Payment for winter 2022 to 2023, you will get an extra £300 for your household paid with your normal payment from November 2022. This is in addition to any Cost of Living Payment you get with your benefit or tax credits.

The full amount of Winter Fuel Payment you will get for winter 2022 to 2023 depends on your circumstances. Please note that these increase in payments are for winter 2022 -2023 only.  

For further guidance on eligibility for any of the cost of living payments:

Energy Bills Support Scheme 

Households will get £400 off their energy bills this winter.

The money which is part of the Energy Bill Support Scheme, will be paid in six instalments. This is an automatic grant, which does not need to be paid back. 

Households with a domestic electric meter will see a discount of £66 applied to their energy bills in October and November, and £67 a month from December to March 2023.


How will you receive the money?

How the money is received will depend on how you pay your bill.

  • If you have a domestic electricity meter and pay by direct debit (either monthly or quarterly), or by card, you will see an automatic deduction off your bills.
  • If you have a “smart” prepayment device, you will see an automatic monthly top-up added to your account.
  • If you have a traditional “non-smart” prepayment meter, you will not get this money automatically. Instead, you will receive an energy bill discount voucher in the first week of each month, via text, email or in the post. You will then have to redeem these in person at your usual top-up point, such as a local Paypoint or Post Office.


Further funding will be available to provide equivalent support of £400 for energy bills for the 1% of households who will not be reached through this Energy Bills Support Scheme. This includes those who do not have a domestic electricity meter or a direct relationship with an energy supplier, such as park home residents.

An announcement with details on how and when these additional households across the country can access this support will be made by the UK Government this Autumn.

Further information about the Energy Bills Support Scheme can be found here.


Cheaper phone and broadband bills

You may be eligible to move onto a social tariff if you’re struggling to afford your broadband or phone services.

Check the Ofcom website to see if you can switch to a social tariff

Social Security and Welfare Payments

Check that you or the person you are caring for, are claiming any benefits or social security payments that you may be entitled to. Our page on Benefits and Grants provides some further information about some of the Social Security and Welfare Payments that you may be entitled to.